Refund policy

• Due to each product being made to order just for you, we DO NOT accept returns
  
• Made-to-order/custom orders: Cancellable only before production begins.
• Melted Package Policy: We take extra care to prevent melting during hot weather. Please retrieve packages immediately upon delivery.
• Report melted packages on the delivery date.
  We will confirm the delivery time with the carrier.
• We are not liable for packages left outside in the heat.