FAQ

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Frequently Asked Questions

Product Information

The Wax Melts are made with an All Natural Soy Wax and The fragrances that are in all products are manufactured WITHOUT organ toxins, acute toxins, CMRs, phthalates, and ingredients on the California Prop 65 list.

When will my order ship?

*All Options* All Wax Melts, Room Sprays, Freshies are handmade and made to order. Currently there is a 1-3 business day (Mon-Fri) processing time before the items are shipped. Shipping times depend on where you are located. We are located in Missouri. It usually takes an additional 4-5 business days doing USPS as our default shipping.

The item I want says "out of stock" when will it be in stock?

Items that say "out of stock" are due to waiting on materials to be received from our supplier. You can always check back or email us at info@thelittlestthings.store
for status on product stock.

I don't see an item listed that was posted on social media, can I purchase the item?

The wax melt scents change often to match the trends and seasons, so not every scent can be listed at once, However, custom orders can still be placed by emailing Info@TheLittlestThings.Store

How do I contact you?

You can write your questions or concerns here:

Message in your questions/Concerns

Refund/Return Policy

Returns:

  • Due to each product being made to order just for you, we DO NOT accept returns
  • Made-to-order/custom orders: Cancellable only before production begins.

    Melted Package Policy:
    We take extra care to prevent melting during hot weather. Please retrieve packages immediately upon delivery.
  • Report melted packages on the delivery date.
    We will confirm the delivery time with the carrier.
  • We are not liable for packages left outside in the heat.

Message With Questions Here

Shipping

  • Only ship in the United States
  • Free Shipping: Method chosen at our discretion.
  • Rates are weight-based, rounded to the next full pound.

WHOLESALE

If you would like to carry my products in YOUR PHYSICAL STORE you can purchase my products wholesale through me here with Faire Direct

**I do not authorize anyone to re-sell my products online, including Your Personal Website, Amazon, Walmart, Ebay, Facebook, etc**

Terms of service

OVERVIEW
This website is operated by The Littlest Things. Throughout the site, the terms “we,” “us,” and “our” refer to The Littlest Things. By using our website or purchasing from us, you engage in our “Service” and agree to these Terms of Service (“Terms”). Please read them carefully.

SECTION 1 – ONLINE STORE TERMS
By using our site, you confirm you are of legal age in your region or have provided consent for minors to use it. You must not use our products for illegal purposes or transmit harmful code. Violations will result in termination of services.

SECTION 2 – GENERAL CONDITIONS
We may refuse service to anyone for any reason. Your content (excluding credit card information) may be transferred unencrypted. You agree not to exploit our service without written permission.

SECTION 3 – ACCURACY AND UPDATES
We do not guarantee the accuracy of information on our site and may update it without notice. It is your responsibility to monitor changes.

SECTION 4 – PRICES AND SERVICE MODIFICATIONS
Prices may change without notice. We may modify or discontinue the service at any time without liability.

SECTION 5 – PRODUCTS AND SERVICES
Products may be limited in quantity and are subject to our refund policy [LINK]. Colors may vary based on display settings. We reserve the right to limit sales and discontinue products.

SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to cancel orders and limit quantities. You agree to provide accurate account information and keep it up to date.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS
We may offer third-party tools “as is” without warranties. Third-party links are provided for convenience, and we are not responsible for their content.

SECTION 8 – USER COMMENTS
We may use any feedback you provide without obligation. You are responsible for ensuring your comments do not violate third-party rights.

SECTION 9 – ERRORS AND OMISSIONS
We may correct errors and update information at any time. No update date implies all content is current.

SECTION 10 – PROHIBITED USES
You may not use our site for unlawful, abusive, or harmful activities. Violations will result in service termination.

SECTION 11 – DISCLAIMER AND LIABILITY LIMITATIONS
Our service is provided “as is” without warranties. We are not liable for damages arising from your use of our services.

SECTION 12 – INDEMNIFICATION
You agree to indemnify The Littlest Things from claims due to your breach of these Terms.

SECTION 13 – TERMINATION
Either party may terminate these Terms. We may terminate services immediately for violations.

SECTION 14 – GOVERNING LAW
These Terms are governed by U.S. law.

SECTION 15 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use of our site indicates acceptance of changes.

SECTION 16 – CONTACT INFORMATION
For questions, contact us at info@thelittlestthings.store
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]

Privacy policy

This privacy notice discloses the privacy practices for www.TheLittlestThings.Store
This privacy notice applies solely to information collected by this website.

It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

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